FAQ

 

WHAT LAUNDRY PRODUCTS DO YOU USE?

Our standard routine is to use All Free & Clear, downy fabric softener and bounce dryer sheets.  However, with WishWash you will have the option to create your own laundry recipe if you wish!  We have many name-brand products, including Gain, Tide, Ecos, and Dreft for even the tiniest of toes!  Our service is completely customizable! 

 

I WANT MY WHITES WASHED SEPARATELY.  DO I NEED TO SORT MY CLOTHES?

Of course not. We are here to make this as easy for you as possible. Throw it all together in your bag and we'll do the rest. We do all of the sorting for you.  Our only request is that you make sure everything you give to us can be washed and tumbled dry.  

 

SPEAKING OF WHITES, HOW ARE THEY CARED FOR?

All whites are bleached unless you tell us otherwise. If you would rather we didn't bleach your whites, just let us know!

 

WILL ANY OF MY ITEMS BE PLACED ON HANGERS?

It is our routine to hang collared shirts and slacks and hangers are included in the price of the service. If you have a request for something else to be placed on a hanger just let us know!  If you'd like us to use your hangers, just send them with your laundry.

 

DO YOU ACCEPT DRY CLEANING?

Yes, we do that too!  Just place your dry cleaning in a separate bag and we'll take care of it for you.  One-stop shop!

 

CAN YOU DO STAIN REMOVAL?

Of course! We do light stain removal.  If something has a stain on it, just let us know so we can ensure we get it treated. You can tell us on in the special instructions when you request a concierge pickup or just stick a note in the top of your laundry bag.

 

WHAT ABOUT LINENS?

We do that! Tablecloths, sheets, towels- we can accommodate pretty much anything.  We can also hang tablecloths for you, just ask! See our pricing page for pricing information.